Question 1

How long does a kitchen renovation typically take?

Accepted Answer

Most kitchen layout transformations take 4-6 weeks from demolition to completion. Open concept conversions involving wall removal may take 5-7 weeks. We provide detailed timelines during your consultation and coordinate all trades to minimize disruption to your household.

Question 2

What types of countertop options do you offer?

Accepted Answer

We offer a wide range of premium countertop materials, with quartz being our most popular option due to its exceptional durability, non-porous surface, and diverse design options. We also offer natural stone options like granite and marble with specialized sealing treatments, as well as solid surface options with seamless integration for a clean, contemporary look.

Question 3

Can you install heated floors in an existing bathroom?

Accepted Answer

Yes! We've successfully retrofitted heated floors into bathrooms of all ages and styles throughout Durham Region. The process typically adds only 1/2" to your floor height, making transitions to other flooring minimal. For existing bathrooms, we carefully remove your current flooring, evaluate the subfloor condition, make any necessary repairs, install the heating system, and then apply your new porcelain or ceramic tiles.

Question 4

How does your consultation process work?

Accepted Answer

We take the time to understand your needs completely, including an in-home visit, detailed drawings, and comprehensive quotes. Our process is designed to ensure we capture your vision correctly before any work begins.

Question 5

Do you handle permits and approvals?

Accepted Answer

Yes, we assist you in obtaining all necessary permits and arrange for inspections when required. However, many renovation projects don't need permits, and we'll guide you through what's necessary for your specific project.

Question 6

How do you minimize disruption during renovations?

Accepted Answer

We treat your home as if it were our own, taking special care to minimize disruption to your daily life. We often receive praise from our clients specifically about our consideration and cleanliness during the renovation process.

Question 7

What areas do you service?

Accepted Answer

We service all of Durham Region including Ajax, Brock, Clarington, Bowmanville, Oshawa, Pickering, Scugog, Port Perry, Uxbridge, Whitby, and surrounding areas. We also cover the Eastern GTA (Greater Toronto Area), including Markham.

Question 8

Are there additional fees for certain locations?

Accepted Answer

No, we don't charge extra fees based on location within our service area.

Question 9

What brands and manufacturers do you work with?

Accepted Answer

We work with numerous high-quality brands including Moen, Delta, Grohe, Cambria, Silestone, HanStone, Schluter Systems, Fleurco, Toto, and many others. This ensures we can find the perfect products to match your design preferences and budget.

Question 10

Do you offer eco-friendly or sustainable options?

Accepted Answer

Yes, we offer a variety of eco-friendly and sustainable options for both materials and fixtures. We can discuss these environmentally conscious alternatives during your consultation.

Question 11

Can customers provide their own materials?

Accepted Answer

Yes, if you have specific materials or fixtures in mind, we're happy to work with your choices and preferences.

Question 12

Do you offer accessible/aging-in-place design?

Accepted Answer

Yes, accessible and aging-in-place design is one of our specialties. We can create beautiful bathrooms and kitchens that accommodate changing mobility needs while maintaining stylish aesthetics.

Question 13

Do you work on historical homes?

Accepted Answer

Yes, we have experience working on historical homes and understand the special considerations required to maintain their character while updating functionality.

Question 14

Can you handle small projects or only full renovations?

Accepted Answer

We handle projects of all sizes. Don't hesitate to connect with us about smaller projects – we're happy to discuss all your renovation needs regardless of scope.

Question 15

Do you offer financing options for renovations?

Accepted Answer

Yes, we offer several financing options to help make your dream renovation a reality. During your consultation, we can discuss payment plans and financing solutions tailored to your specific project and budget requirements.

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