Terms of Service

Last Updated: March 2, 2025

These Terms of Service (“Terms”) govern your use of Floor and Bath Design’s (“we,” “us,” or “our”) website (floorandbathdesign.ca), related digital platforms, and online content. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

• Our website is provided for informational and communication purposes
• You may use our website for personal, non-commercial purposes
• You agree not to disrupt or interfere with the functionality of our website
• We reserve the right to restrict access to certain features or parts of our website

• All content on our website including text, designs, graphics, logos, images, videos, and software is the property of Floor and Bath Design or our content suppliers
• This content is protected by Canadian and international copyright laws
• You may not reproduce, distribute, modify, or create derivative works from our content without our explicit permission
• You may use content for personal, non-commercial purposes

• Some sections of our website may require you to create an account
• You agree to provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized use of your account

• You are solely responsible for all activities that occur under your account
• You agree not to share your account credentials with third parties
• We reserve the right to terminate accounts that violate our Terms
• You may close your account at any time by contacting us

• Information submitted through contact forms is subject to our Privacy Policy
• By submitting a form, you consent to being contacted via the information provided
• We aim to respond to inquiries in a timely manner but do not guarantee response times
• Submission of a form does not create a contractual relationship

• Online scheduling tools are provided for convenience
• Confirmed appointments are subject to verification by our team
• We reserve the right to reschedule or cancel appointments if necessary
• You agree to provide accurate contact information for appointment confirmations

• We strive to maintain website availability but do not guarantee uninterrupted access
• We may temporarily suspend access for maintenance or updates
• We reserve the right to change, restrict access to, or discontinue any aspect of our website
• Access may be interrupted due to factors beyond our control

• Our website may contain links to third-party websites
• These links are provided for convenience and do not indicate endorsement
• We have no control over third-party websites and assume no responsibility for their content
• Your use of third-party websites is subject to their terms and policies

• You may have the opportunity to submit content to our website (reviews, comments, etc.)
• You retain ownership of your content but grant us a non-exclusive license to use, display, and distribute it
• We reserve the right to remove user content at our discretion
• You agree not to submit illegal, offensive, or infringing content

• We may display client testimonials and reviews on our website
• By submitting a testimonial or review, you grant us permission to publish it
• We may edit testimonials for clarity, grammar, or length while maintaining the sentiment
• You may request removal of your testimonial by contacting us

• Floor and Bath Design’s name, logo, and other marks are our trademarks
• You may not use our trademarks without our prior written permission
• Unauthorized use may violate trademark laws and these Terms

• Project photos, designs, and examples shown on our website are for informational purposes
• These designs may not be copied or reproduced for implementation elsewhere
• We maintain ownership rights to all designs created by Floor and Bath Design

• Online consultation tools are provided as a convenience
• Technical quality of virtual meetings depends on your internet connection and device
• We are not responsible for technical difficulties on your end
• Participation in online consultations is subject to our Privacy Policy

• Any online design visualization tools are for conceptual purposes only
• Actual products, materials, and colors may vary from digital representations
• Design tools do not guarantee availability of specific products or materials
• Virtual designs may require adjustments during actual implementation

• By providing your email address, you may receive communications from us
• Marketing emails include unsubscribe options as required by law
• We comply with all applicable electronic communication regulations
• You can manage your communication preferences at any time

• Our social media accounts are governed by these Terms and the terms of each platform
• We are not responsible for user-generated content on our social media pages
• By interacting with our social media accounts, you grant us permission to share your comments
• We reserve the right to remove inappropriate content from our social media pages

• Your use of our website is also governed by our Privacy Policy
• We implement reasonable security measures to protect your information
• We cannot guarantee absolute security of information transmitted via the internet
• You should take precautions to protect your personal information online

• Our website is provided on an “as is” and “as available” basis
• We do not guarantee that our website will be error-free or uninterrupted
• We disclaim all warranties, express or implied, regarding our website
• Information on our website is for general information purposes only

• To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages
• Our liability is limited regardless of whether we have been informed of the possibility of such damages
• This limitation applies to all claims, including breach of contract, negligence, or other torts
• Some jurisdictions do not allow the exclusion of certain warranties or limitations, so some limitations may not apply

• You agree to indemnify and hold harmless Floor and Bath Design from any claims, damages, and expenses arising from your violation of these Terms
• This includes reasonable legal fees and costs
• This provision survives termination of your use of our website

• We may update these Terms at any time
• We will notify users of significant changes by posting a notice on our website
• Your continued use after changes constitutes acceptance of the updated Terms
• You should periodically review these Terms for changes

• These Terms are governed by the laws of Ontario, Canada
• Any disputes shall be resolved in the courts of Ontario
• You agree to submit to the jurisdiction of these courts
• If any provision of these Terms is found to be unenforceable, the remaining provisions remain in effect

For questions about these Terms:

Email: [email protected]
Phone: +1 905-683-0079
Address: 109 OLD KINGSTON RD, UNIT 4, Ajax, ON L1T 3A6